In a three-part series, Call that Girl’s Lisa Hendrickson offers tips to help you get the most out of Outlook and Exchange.

In the final part of a three-part series, Hendrickson offers time saving and IMAP tips and more.

Hendrickson, a longtime AppRiver partner, is the owner of Call That Girl Technology Support. She is an Outlook expert, an Office 365 consultant, and the creator a 4-hour Outlook for Technicians training course



Tip No. 11: Time savers

  • Use “Quick Steps” to help you move emails quickly to other folders.
  • Use “Quick Parts” – also known as “Canned Responses” – to  reply quickly to emails.

Tip No. 12: How to fix Outlook yourself and when to get help

  • When you have trouble with Outlook, be careful when Googling solutions. Not every answer you read on the internet has been proven to fix issues and some may cause destruction to your data.
  • If you are going to fix something yourself, be sure the data is backed up.
  • Never delete a profile in Outlook unless you are sure you have the data backed up.

Tip No. 13: IMAP Tips

  • If you’re using IMAP or Exchange be sure your email is managed for the size of the mailbox – large mailboxes do not sync well with Outlook. It does work better with Exchange but not IMAP.
  • If your calendar and contacts show “This computer only” you will want to be sure that those are backed up manually as those are “cached copies” and not able to be backed up.

Comments are closed