You may have recently noticed a new feature in the Customer Portal, In-Place Archive. The In-Place Archive is a secondary mailbox with an additional 50GB of mailbox storage for each user. Shortly after being enabled, the In-Place Archive will automatically appear in Outlook and Outlook Web App (OWA).

When enabled, you can choose the age of items to automatically move to the archive. This is a great feature for users with large mailboxes because it can keep the .ost database small on client machines and improve Outlook performance. An admin can enabled the In-Place Archive per mailbox and end users can enable it for their mailbox only. Additionally, users have the ability to manually drag and drop messages to the Archive.

To enable simply navigate to a user’s Exchange ’13 Settings page and select In-Place Archive. Check the enable box and select a policy.

The options are:
• 30 Days
• 60 Days
• 90 Days
• One Year
• Two Year
• Three Year
• Four Year
• Five Year


While the In-Place Archive will appear in Outlook shortly after it is enabled, it may take up to 24 hours before you see items in the Archive. For example, if you enable a 2 year policy for your mailbox, everything older than 2 years will automatically move to the Archive. The mailbox will be scanned once per day to look for items that meet this criteria.

In-Place Archives can be accessed with Outlook 2013, 2010, 2007 and OWA. If you disable an In-Place Archive, the contents inside will be deleted.

Local archives are no longer needed. Eliminating the need to archive to a local .pst file is a major benefit of this new feature. The user overhead associated with archiving is greatly reduced, as users have seamless access to their archive from any PC.

For more information contact your Channel Sales Advisor and start taking advantage of this feature today!

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