Great news! We have just announced our participation in the Microsoft Cloud Solution Provider Program. This program is designed to strengthen customer relationships and expand cloud sales opportunities by our partners to provide direct billing, sell combined offers and services, as well as directly provision, manage and support products and services such as Microsoft 0365 ProPlus and our newly available Secure Hosted Exchange (2013) service.
With Office 365 ProPlus from AppRiver, you get subscription-based, anywhere access to Microsoft’s industry-leading office productivity software, including email, calendaring, IM, meeting, and other communication tools. With our Secure Hosted Exchange Service Protected by our SecureTide spam and virus filtering and with your data residing in our Swiss data center, you can be assured of fast and reliable service, rock-solid security and phenomenal customer care. Providing choice for our partners and customers is key to our success.
Thank you for your business.
Rocco Donnino, Executive Vice President
Secure Hosted Exchange 2013
AppRiver’s Secure Hosted Exchange offers a number of features that make it a great option for your customers who want secure, reliable email, calendars, task lists and other Exchange tools – but who do not want to manage their own in-house mail servers. Here are some key features of AppRiver’s Exchange 2013 offering:
New Phone Numbers for European Partners and Customers
In order to provide better, faster service, AppRiver has upgraded its phone system. During our business hours — Monday through Friday, 9:00 – 18:00 CET / 8:00 – 17:00 GMT — we can now support you in English, German or Spanish at the below numbers. Please be aware that after business hour calls or emails will be attended in English.
UK: +44 203 588 6180
Partner co-branding improvements! Watch for a new Branding tab in the Customer Portal Partner Area that should make it even easier for you to get your logo in front of your customers.
Are you in our Advisor Program and want to refer customers for Office 365?
Here’s a quick way to refer customers and start earning commissions on it, click this link and fill out the form. That will create the ticket for our sales team and add a note that you are the referrer. You will still need to create a referral account through the Partner Pavilion. Remember that you or the client will need DNS access to set up the trial.
After the Office 365 Trial Period Ends
Don’t forget that you need to help your referral client choose their billing preference by clicking the appropriate billing link in the Office 365 Billing Portal. Once that’s done, be sure to let AppRiver know so that they are billed and you are paid correctly. As always, if you have any questions, please contact your Channel Sales Advisor.
As a reminder, commissions are audited and paid at the start of each quarter for the previous quarter. As always, if you have any questions, please contact your Channel Sales Advisor.