Dear Partners,

By now, I hope you all have heard about our new training and certification programs that are available from AppRiver University. If not, I encourage you to log into and check it out, especially if you have new team members or if you just want to learn more yourself.

If you don’t already have a log-in for the AppRiver University, please send me an email and I’ll get an invitation sent to you.

I also recommend that you attend one of next week’s partner webinars (details below) to learn about AppRiver’s Exchange 2013 offering.

We at AppRiver hope you are enjoying your summer and, as always, thank you for your business.


Jim Tyer

AppRiver Expanding

AppRiver has opened two new locations recently. First was our Atlanta, Georgia location in the Regions Plaza near Georgia Tech. AppRiver AG, based in Switzerland, also opened a second European office for our EMEA operations in Barcelona, Spain.

New Blogs for Spain and Germany

For our customers in Spain and the DACH region, AppRiver has unveiled two new blogs to keep you up to date on the latest AppRiver security and services news. The Spanish blog can be found at and the German-language blog is Be sure to check them out.

Vote for AppRiver

AppRiver has been named a finalist for the Computer Security Awards in the SME Security Solution of the Year category. We would appreciate your support by casting your vote for us. You can do so here: and click on VOTE NOW!


Adding/Removing Office 365 Licenses

If you want to add or remove licenses after initial provisioning, please submit a ticket to: Just note on the ticket, “Please add/remove (number of) (type of plan) for (domain) for a total of (number).” We’ll typically have these requests completed in short time with confirmation. Should you need something more immediate (due to emergency) please give us a phone call at: 850-932-5338 and ask for sales. Sales staff is here: Monday – Friday, between 7 a.m. and 7 p.m. (CST). If you need a license provisioned afterhours or on the weekend, submit a ticket to:

Knowledgebase Article 39

This article is updated as we add equipment. It is a “living document” in that regard and AppRiver includes a link to it with any new service setup. As AppRiver expands its service offerings, we are adding new equipment frequently. It’s incredibly important that you check this article every time you provision a new service as it may have changed.

Partner Webinar

Join us as we review the AppRiver assets available to help you serve your customers and grow your business. We’ll cover how to: sign-up for live training and on-demand eLearning courses, watch previous webinar session, co-brand your portal and product data sheets, download whitepapers, toolkits, battle cards, and logos, as well as find important topics in our extensive knowledge base. The time 9:00 am CDT is equivalent to 15:00 in the UK and 16:00 in Central Europe.

  Sign up today to join us
Date: Thursday, August 28th
Time: 9:00 AM – 10:00 AM (CDT)
Click Here to Register

After registering you will receive a confirmation email containing information about joining the Webinar.

More Training and Certification Opportunities

Check out and learn how to gain certification to sell and support a variety of AppRiver services. You can also visit AppRiver University or the Partner Area within the AppRiver Customer Portal ( for webinar recordings, Partner Toolkits, tutorials and much more. As a reminder, AppRiver offers a suite of hosted services that includes:

Spam & Virus Protection Web Protection Email Encryption
Secure Hosted Exchange Office 365 Plus Email Continuity
Archiving & Compliance Migration Services



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